SHIPPING

When ordering ready made pieces, please allow 2-3 days for your order to be packed before it is shipped out. Our business operates during the week days, orders placed during the weekend will be processed the next working day. Orders cannot be cancelled after being placed as they would have been processed by our team.

US DELIVERY

All US orders are delivered using UPS or USPS. Please note that during seasonal periods, delivery time frames depend on your chosen couriers working hours. Please select your delivery method at the checkout, all delivery includes tracking details.

INTERNATIONAL ORDERS

All International orders are delivered using UPS or DHL. Please note that during seasonal periods, delivery time frames depend on your chosen couriers working hours. Please select your delivery method at the checkout, all delivery includes tracking details. 

CUSTOMS

Please note that international orders may be subject to customs duties or taxes imposed by the destination country. These fees, if applicable, are not included in our product prices or shipping costs. We recommend checking with your local customs office for information on potential charges before placing your order.

INTERNATIONAL TAXES & DUTIES

Please note SIMPLICITÉ can not take responsibility for delays due to customs clearance as this is beyond our control. Orders do not include possible taxes and duties which may be applied by customs authorities on delivery into your country. Import Duties and Taxes are the responsibility of the customer. If you fail to comply with customs and consequently the parcel is returned to SIMPLICITÉ you will be liable for the additional fee’s charged for return and re-delivery. ‍

For more information on what duties and taxes may be payable by you prior to the delivery of your parcel, we strongly recommend checking your local customs website or contacting them directly prior to placing your order.